Why emotionally intelligent machines are the future of AI

When we think about artificial intelligence, it’s usually something involving robot overloads and the answer to how many tablespoons are in a cup. Less often do we think about their emotional intelligence, something so intrinsic to human interaction that we take it for granted.


Winners of the 2018 National Geographic Traveller Photography Competition

The National Geographic Traveller (UK) Photography Competition has once again produced incredible images by participants from all over the globe. Leading the awards was Renato Granieri of South Georgia, who won the Grand Prize with his image of a pair of king penguins sharing an intimate moment.


Infographic: What Marketers Need to Know About Changing Customer Service Expectations

Nearly 20 percent of U.S. households now contain 10 or more connected devices, and as consumers increasingly work new communication tools into their daily lives, they are also demanding multichannel options when they need customer service and expect it to be faster and easier to use than ever.


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